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Saints get free calls to UK helpline – thanks to SURE

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A confidential telephone support line for people in distress on St Helena has been set up in partnership with the UK’s Samaritans charity.

The calls will go straight through to trained counsellors in Britain. SURE St Helena has agreed to cover all the costs of the calls, in a deal organised by St Helena Government (SHG).

The telephone number for this service is 20000. All calls are free. 

SHG’s Assistant Chief Secretary, Paul McGinnety, said: We understand the need for people on the island to be able to access confidential off-island support

“We are indebted to SURE who have agreed to cover the costs of all of the calls.

“Their team have provided us with a unique number which will not show up on individual bills.

“I would like to place on record our thanks to Samaritans and SURE.”

The Samaritans answer calls round-the-clock, every single day of the year to provide emotional support for people who are experiencing feelings of emotional distress.

Its volunteers are trained to listen without judging and to give people time to talk, to help them see a way through their troubles.

People wanting additional guidance on the new service can call the following:

Safeguarding Directorate: 00290 22713
Police Confidential Help Line: 00290 22888
Mental Health Services: 00290 22593
Human Rights Office: 00290 22133

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